Call 780-444-1324

Please read for the following important new

changes due to Covid-19:

All appointments are to be booked by phone or email. We no longer accept appointment requests online.

Thank you for your understanding! We look forward to seeing you and your pets!

WE OPERATE WITH REDUCED STAFF - ROTATION SHIFTS

Clinic Hours - TEMPORARY:

Mon - Fri: 9am- 6pm
Saturday: 9am - 6pm  (NEW EXTENDED TIME)
 

BOTH ENTRANCE DOORS ARE OPEN - LEFT DOOR MOSTLY FOR PICK UP FOOD AND MEDS, DISCHARGE FROM HOSPITAL AND FROM GROOMING

FACE MASK IS MANDATORY TO ENTER THE CLINIC LOBBIES.

MAXIMUM 1 PERSON IN EACH OF THE 2 LOBBIES AT A TIME.

 OWNERS ARE CURRENTLY NOT ALLOWED IN THE RECEPTION.
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CATS ARE REQUIRED TO BE IN A CARRIER - LEASH AND HARNESS NOT ACCEPTABLE!

DOGS NEED TO BE ON A PROPER FITTING COLLAR AND LEASH

ANIMALS BEING LOOSE IN RECEPTION IS COMPLETELY UNACCEPTABLE!

IF YOU KNOW YOUR DOG NEEDS A MUZZLE YOU WILL BE REQUIRED TO PUT IT ON PRIOR TO ENTERING THE CLINIC, IF YOU DO NOT HAVE ONE PLEASE ASK FOR ONE.

Our receptionsts will check you in and write down your cell phone number and all communications with the veterinarian will be over the phone.
If you do not have a cell phone, you may LOOK FOR A SIGN TO COME IN FROM OUR STAFF
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Owners in self-isolation or who have tested positive for COVID-19 may have animals delivered to the veterinary practice for non-elective treatment.

 IT IS YOUR OBLIGATION TO NOTIFY US ABOUT THIS TO ALLOW US TIME TO TAKE EXTRA MEASURES

• WE REQUEST that clients DO NOT attend at their veterinary practice in-person if:

  • They have recently returned from travel outside Canada

  • They are feeling ill, exhibiting respiratory illness signs (flu/cold-like), even if not tested yet

  • They have been in contact with an individual that has tested positive for COVID-19

• WE ASK you to respect social distancing (6 FEET) measures - limit one person attending per patient.
  
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  There is currently no evidence to suggest that pets can be contaminated with this virus, BUT we can consider that the virus can be carried temporarilty on their coat or skin
  
  It is possible that some types of animals can be infected with COVID-19, but there is no evidence that pets or other animals can spread the virus. There are still many unknowns about COVID-19 and this is an area that remains to be studied and understood.
  
  Until we know more, if you have been diagnosed with COVID-19 and have a pet or other animal:
   

• Avoid close contact with them

• Practice good coughing etiquette

• Do not snuggle or kiss them, or let them lick you, sit on your lap, or sleep in your bed

• Avoid coughing and sneezing on your animals

• Have another member of your household care for your animals - if this is not possible, always wash your hands before touching or feeding them

• Limit your animal's contact with other people and animals - this may mean keeping them indoors
  
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  We want our clients to know that it is our priority to provide high quality professional care to their pets and to assure that the owners are well informed and comfortable with the decisions we make regarding their pets care.
  
  This family run small animal clinic has grown quite a bit over the last few years to accommodate the growing pet community. Our staff members are dedicated to the care of animals and they are willing to do whatever is necessary to make our clients comfortable with the quality of care for their pets.