780.444.1324

Ophthalmology Services for Dogs and Cats

Here at Parkwest Pet Clinic, we can perform basic care services to keep your pet’s eyes and vision as healthy as possible. Your pet’s eyes are one of their most important organs and so it is important that it is regularly checked. Our veterinarians usually include eye exams during a full body exam. To learn more about our ophthalmology services for pets, please feel free to contact us at 780.444.1324.

What happens during a pet eye exam?


Although each pet may require different steps, the most common factors of an eye exam are checking how their pupils respond to light, and if the different parts of the eye (retina, lens, cornea and iris) are normal. The vet will check for cloudiness that may be a cause for concern. You will also be asked about some questions regarding your pet’s vision. Your pet’s tears may also be tested to see if they have dry eye or excessive production (which can be a sign of irritation.) We may also test their eye pressure which can detect glaucoma. Then, you may be given certain instructions or prescriptions depending on your pet’s specific needs.

Do pets need to be sedated during an eye exam?


Not usually. The tests are minimally invasive and we find that most pets so really well all throughout.

What are signs that my pet has eye or vision problems?


If you notice yellow or green discharge, please call us right away as this may be symptoms of infection. Red and puffy eyes, constant bumping into objects, pawing at their face, a cloudy appearance, as well as confusion/nervousness are also signs of vision problems.

Date: Sept 17, 2021

Dear valued clients,

As you are aware, our region is seeing increased cases of COVID-19, and as a result more stringent pandemic response measures have been put in place by our government.

To ensure that we follow these new controls, our veterinary practice is returning to limited clinic access as well as drop off appointments with communications being over the phone or through a protective shield.

The details of this protocol are outlined below:

1. Clients are allowed only in the reception area, limited to 3 clients in at once, and 1 client in our cubicle. No clients will be allowed in the exam rooms with their pet at this time unless under special circumstances.

2. Pets MUST be in a carrier or in a proper fitting harness and leash. Aggressive dogs must arrived with a proper fitting muzzle. If you do not have any of these please ask for them.

3. You must remain in your vehicle, or at least 6 feet away from our doors, while we treat your pet unless instructed otherwise.

4. You must have a phone with you at your appointment so that we can contact you about your pet. If we cannot contact you and obtain consent to treat your pet, your appointment will be delayed, which will delay others.

5. Unfortunately, only 1 person will be allowed in the exam room for attended euthanasias.

6. Please allow up to 72 hours for your medications to be refilled, as well as messages to be returned by your veterinarian.

7. If you are exempt from wearing a mask, we won't know that until you come to the front desk to inform us. It is standard that our staff members ask everyone to wear a mask. Please do not be offended by this. We will find another way to accommodate you and your pet.


Our number one priority is client and staff safety while your pet continues to receive the care they deserve.

With this system, we hope to provide our medical services without compromising the health and safety of our dedicated team members.

With that in mind we thank you for your kindness and patience with us in advance as these circumstances place added responsibilities and stress on all of us.

These measures are temporary and we will reassess as new information is released. Please keep a lookout for any further updates from our team.

Together we can all help stop the spread of COVID-19.

If you have any questions or concerns, please do not hesitate to call us at 780-444-1324.

Please note that we are receiving more calls than usual. We apologize for any delays that you might experience when reaching out to us.

- The Team at Parkwest Pet Clinic.