Veterinary Exam

Vet exams are great ways for veterinarians, your pet and your family to keep in touch. Through these regular appointments, we establish familiarity with your pet’s medical history and keep track of any changes to their health. Next to you and your family, our veterinarians are one of the most important people in your dog’s life. If your pet is a new member to the family, you should arrange for a first appointment as soon as possible. The first vet visit gives us an opportunity to establish your pet’s baseline level of health and identify any potential long-term health problems. Afterwards, it’s important to schedule annual physical exams. This helps veterinarians monitor their health and detect early signs of illnesses. To understand what to expect for your first visit to our clinic, please don’t be shy and call us at 780.444.1324. We are happy to help you in any way!

What happens during a vet exam?

We schedule a full 30-minute appointment for all our exams. This allows ample time to discuss your concerns with our doctors and to provide your pet with a comprehensive exam. During a physical examination, we inspect your pet’s entire body for abnormalities and track fluctuations in their weight or behaviour. This involves bloodwork, moving their joints around to see how they react and listening to their heart and lungs. This is a great opportunity to share your daily care routines, home environment, and any concerns. We are happy to advise you on behaviour training and at home grooming techniques if you are interested.

How do I prepare for a vet exam?

If this is a pet you recently adopted, bring any information that was provided about their medical history. That could look like your own notes or documents given to you at the place of purchase (e.g. former caregiver, shelter). If you know your pet is anxious at the vet, we recommend bringing comforting items with you. Another way to alleviate this is with positive reinforcement and happy visits. You can also stop by our office with your pet a couple of times when they don’t need to be examined so they associate the clinic with positive experiences. Pet them and give them praise when they behave calmly while there. We can participate by giving your pet treats that you bring with you.

Date: Sept 17, 2021

Dear valued clients,

As you are aware, our region is seeing increased cases of COVID-19, and as a result more stringent pandemic response measures have been put in place by our government.

To ensure that we follow these new controls, our veterinary practice is returning to limited clinic access as well as drop off appointments with communications being over the phone or through a protective shield.

The details of this protocol are outlined below:

1. Clients are allowed only in the reception area, limited to 3 clients in at once, and 1 client in our cubicle. No clients will be allowed in the exam rooms with their pet at this time unless under special circumstances.

2. Pets MUST be in a carrier or in a proper fitting harness and leash. Aggressive dogs must arrived with a proper fitting muzzle. If you do not have any of these please ask for them.

3. You must remain in your vehicle, or at least 6 feet away from our doors, while we treat your pet unless instructed otherwise.

4. You must have a phone with you at your appointment so that we can contact you about your pet. If we cannot contact you and obtain consent to treat your pet, your appointment will be delayed, which will delay others.

5. Unfortunately, only 1 person will be allowed in the exam room for attended euthanasias.

6. Please allow up to 72 hours for your medications to be refilled, as well as messages to be returned by your veterinarian.

7. If you are exempt from wearing a mask, we won't know that until you come to the front desk to inform us. It is standard that our staff members ask everyone to wear a mask. Please do not be offended by this. We will find another way to accommodate you and your pet.

Our number one priority is client and staff safety while your pet continues to receive the care they deserve.

With this system, we hope to provide our medical services without compromising the health and safety of our dedicated team members.

With that in mind we thank you for your kindness and patience with us in advance as these circumstances place added responsibilities and stress on all of us.

These measures are temporary and we will reassess as new information is released. Please keep a lookout for any further updates from our team.

Together we can all help stop the spread of COVID-19.

If you have any questions or concerns, please do not hesitate to call us at 780-444-1324.

Please note that we are receiving more calls than usual. We apologize for any delays that you might experience when reaching out to us.

- The Team at Parkwest Pet Clinic.