780.444.1324

Must Know New Pet Owner Information

Congratulations on becoming a first-time pet owner! Along with the excitement and happiness that a new pet brings into the home, a new pet also comes with a huge responsibility. Whether you recently got a new puppy/kitten or adopted a pet in-need of their forever home, Parkwest Pet Clinic is here to help you navigate your experience as a dog or cat owner. On this page, you will find everything you need to know to keep your new pet happy, healthy and, most importantly, safe!

Pet Services Your New Pet Will Require in the First 12 Months

Veterinary Exam (First Appointment, Ongoing)

Not only do we want to meet your furry family member, but it’s also important that they get to know us too! During an examination, we spend the time getting to know you, your pet and their lifestyle. In addition, we will complete a head to tail assessment to ensure your pet is healthy. This is also a great time to ask us any questions you may have.

Puppy Vaccinations and Kitten Vaccinations (Week 8, Week 12, Week 16)

Getting your pet started on a proper vaccination program early will help keep them healthy for life. As the immunity their mother provided them starts to wane, it is important to time the vaccines properly so their own immune system is prepared to protect them from exposure to diseases.

Dog Vaccinations and Cat Vaccinations (Every 1-3 Years)

Vaccines help protect against common infectious diseases seen in cats and dogs. They stimulate the body’s immune system to attack and ‘remember’ the infectious organism so your pet can fight against the infection again in the future (if necessary). Without vaccines, many cats will become seriously ill due to a virus in their body that they are unable to fight off on their own effectively. The use of vaccines has prevented death and diseases in millions of pets. Vaccines also protect people from diseases, such as rabies, that can be transmitted from pets to humans.

Cat Deworming (Week 2 up to 6 months)

Deworming is an important part of your pet’s preventative health care program. Intestinal parasites can occur in both cats and dogs, especially when they venture outdoors. Parasites can deprive your pet of essential nutrients and cause digestive upset. Some can also be transmissible to other animals and humans. Our veterinarians will talk with you about your pet’s risk level for parasitism and set up a schedule for deworming that is tailored to your pet’s needs.

Dog Spaying & Neutering and Cat Spaying & Neutering (Around 6 months)

One aspect of responsible pet ownership is having your pet spayed or neutered. Not only are you helping to control pet overpopulation, but spaying and neutering can also help eliminate or significantly reduce the risk of developing certain health and behaviour issues.

Dog Microchipping and Cat Microchipping (Anytime)

Having your pet microchipped is highly recommended for a multitude of reasons, such as if your dog happened to break free from their collar or if your cat slipped out the front door. If found, a permanent form of identification for your pet will help ensure they make their way back to you. We can complete a microchip service at any time. However, it is most common to do this during the spay or neutering procedure.

Dog Fleas & Tick Prevention and Cat Flea Control (Year-round)

It is important to take your pet in for their annual exam to be prescribed a flea and tick prevention medication to protect them from dangerous parasites. It is especially important from the spring to fall season and for pets who travel often. Call us to discuss the importance of year-round parasite prevention.

Dog Diet and Cat Diet (Anytime)

Although your pet may be more interested in what you are eating, cats and dogs have specific dietary needs based on their age, lifestyle and current state of health. Our veterinarians provide nutrition advice to ensure your pet is properly nourished.

Health Insurance and Veterinary Savings Account

The investment of a pet is always something to be considered even before adding a new member to your family. In addition to ongoing preventative care and annual check-ups, we encourage our clients to be prepared for any unexpected emergencies that may happen. We recommend looking into health insurance options, such as Trupanion, or opening a ‘Veterinary Savings Account’ and contributing some money each month. This way, you’ll be prepared for anything your pet may need in the future without the additional stress!

What to Expect On Your First and Future Appointments

At Parkwest Pet Clinic, we are here to help you feel confident as a new pet owner! Our compassionate and experienced team of veterinary professionals can answer any questions you may have, as well as provide the necessary information you didn’t know you needed. We will assess the health of your pet and provide recommended treatments. From their early days to their golden years, we are here for all of your pet needs.

You can count on us to provide superior care and excellent service every single time you walk through our doors. Call 780.444.1324 to schedule an appointment and ensure your pet gets the proper care to live a long and healthy life as your right-hand companion.

Date: Sept 17, 2021

Dear valued clients,

As you are aware, our region is seeing increased cases of COVID-19, and as a result more stringent pandemic response measures have been put in place by our government.

To ensure that we follow these new controls, our veterinary practice is returning to limited clinic access as well as drop off appointments with communications being over the phone or through a protective shield.

The details of this protocol are outlined below:

1. Clients are allowed only in the reception area, limited to 3 clients in at once, and 1 client in our cubicle. No clients will be allowed in the exam rooms with their pet at this time unless under special circumstances.

2. Pets MUST be in a carrier or in a proper fitting harness and leash. Aggressive dogs must arrived with a proper fitting muzzle. If you do not have any of these please ask for them.

3. You must remain in your vehicle, or at least 6 feet away from our doors, while we treat your pet unless instructed otherwise.

4. You must have a phone with you at your appointment so that we can contact you about your pet. If we cannot contact you and obtain consent to treat your pet, your appointment will be delayed, which will delay others.

5. Unfortunately, only 1 person will be allowed in the exam room for attended euthanasias.

6. Please allow up to 72 hours for your medications to be refilled, as well as messages to be returned by your veterinarian.

7. If you are exempt from wearing a mask, we won't know that until you come to the front desk to inform us. It is standard that our staff members ask everyone to wear a mask. Please do not be offended by this. We will find another way to accommodate you and your pet.


Our number one priority is client and staff safety while your pet continues to receive the care they deserve.

With this system, we hope to provide our medical services without compromising the health and safety of our dedicated team members.

With that in mind we thank you for your kindness and patience with us in advance as these circumstances place added responsibilities and stress on all of us.

These measures are temporary and we will reassess as new information is released. Please keep a lookout for any further updates from our team.

Together we can all help stop the spread of COVID-19.

If you have any questions or concerns, please do not hesitate to call us at 780-444-1324.

Please note that we are receiving more calls than usual. We apologize for any delays that you might experience when reaching out to us.

- The Team at Parkwest Pet Clinic.